WhatsApp Business
Scan and start a chat
Best for a quick product link, packaging photo or short question.
Contact Jeton Express
One company, two focused service projects, one official contact.
JetonEtsy and JetonDock are operated by JETON EXPRESS SERVICE (HONGKONG) LTD. Send the request once; the same team will route it to the service focus that best fits the project.
Direct contact
WhatsApp or email — that is all we need to begin.
Send a product link, your store platform and destination. The Jeton team will reply with the few details needed for the next step.
Send your request by email
Best for specifications, artwork, order files or a detailed service request.
jetonship@gmail.com ↗Choose the most relevant entry point
JetonEtsy focuses on specialist supplier cases, product preparation, custom packaging and category-specific fulfillment. JetonDock focuses on China marketplace purchasing, warehouse consolidation, parcel forwarding, RMB payment support and global delivery.
What to include
Clear information helps the team identify eligibility, required modules and the next decision.
- Product or supplier link, drawing or specification
- Selected options, variants and target quantity
- Destination country or region
- Required inspection, packaging or private-label work
- Current production, domestic tracking or inventory status
- Target launch or delivery timing
What we confirm next
The response should identify the appropriate project entry point, product and route eligibility, missing information, applicable service modules and which charges can be confirmed before processing.
Initial inquiry safety
Do not send passwords, payment credentials, API keys or identity documents in an initial inquiry. If compliance information is later required, the team will confirm an appropriate submission method.
Response and project review
The first response normally identifies the appropriate JetonEtsy or JetonDock workflow, missing information and the next review step. A quotation is possible only after the product, destination, quantity, supplier status and requested modules are sufficiently clear.
Business hours and international inquiries
Requests are handled from Hong Kong and China operating time. International inquiries are welcome in English, Spanish, German or French. Response time can vary when a supplier, warehouse, carrier or route check is required before a reliable answer can be given.
A practical first message
For the fastest useful response, use one message for one product family and include the product or supplier link, destination, target quantity, desired launch date and current status. Explain whether you need sourcing, packaging, receiving, optional inspection, storage, individual orders or bulk delivery. Attach only non-sensitive specifications or artwork at the first stage.
What happens after the first reply
The team may request missing dimensions, variant data, supplier information, destination details or compliance evidence. Once feasibility is clearer, the reply can separate factory costs, Jeton service modules, packaging work, storage assumptions and transport estimates. No production or paid work begins solely because an inquiry was sent.